FAQ

Information Technology (IT) encompasses the use of computers, networks, software, and other technology to manage and process information.

IT support includes providing assistance with computer hardware, software, networks, and related issues to ensure smooth operation and user productivity.

Common troubleshooting steps include restarting the computer, checking connections, updating software, scanning for viruses, and seeking online resources or support forums for specific issues.

Ensure strong passwords, keep software up to date, use antivirus software, enable firewalls, avoid suspicious links and downloads, and implement encryption where necessary.

Backups are copies of important data stored separately from the original to protect against data loss due to hardware failure, theft, or other disasters.

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